💼 Optional Service

Process Guidance

Walk through the IEEPA refund process with expert hands-on support from the ClaimFlow team. Not required — our free guides cover everything — but here if you want it.

What is Process Guidance?

Process Guidance is one-on-one expert assistance from the ClaimFlow team to walk you through the IEEPA tariff refund process. We work alongside you to ensure you're handling every step correctly — from ACE portal setup through CAPE submission to refund collection.

This is a completely optional paid service. Our free guides and tools cover everything you need. This service is for importers who prefer expert guidance alongside the free tools.

Who is This For?

Importers Without a Customs Broker

If you don't have an existing customs broker relationship and want expert help navigating the process, we can walk you through it.

First-Time Filers

Filing an IEEPA refund claim for the first time? We can guide you through best practices and help avoid common mistakes.

Businesses That Want Reassurance

Some teams simply prefer having an expert review their work before submitting. We can provide that extra layer of confidence.

What's Included?

Process Guidance covers all major touchpoints in the IEEPA refund workflow:

Pricing

We offer transparent flat-fee pricing with no percentage of your refund. Pricing is customized based on the complexity of your claim and scope of assistance needed. You'll know the exact cost upfront before we begin.

No hourly billing. No contingency fees. No surprises.

Clear Message

Our free guides cover everything you need to file a claim successfully. Timeline, Refund Process, CAPE Guide, Workflow, and Deadlines — all available for free. This paid service exists for importers who want expert guidance alongside those free tools, or who prefer not to work alone on a complex claim.

Next Steps

Ready to discuss your specific situation? Get in touch and we'll talk through what kind of guidance would be most valuable for your claim.

Ready to Get Started?

Connect with our team to discuss your claim and learn how Process Guidance can help.

Start with Our Free Guides Get in Touch