Last updated: March 12, 2026
This Privacy Notice for Claimflow (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share your personal information when you use our services, including when you visit www.claimflow.co or engage with us in other related ways.
Questions or concerns? Contact us at [email protected]. If you do not agree with our policies and practices, please do not use our Services.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names, phone numbers, email addresses, and job titles.
We do not currently process payments or collect payment information. If this changes in the future, this section will be updated with the name and privacy policy of the payment processor used.
We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, and referring URLs. The information we collect includes:
We also collect information through cookies and similar technologies. See Section 5 for details.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically:
We only process your personal information when we have a valid legal reason to do so. Legal bases include: Consent, Performance of a Contract, Legal Obligations, and Vital Interests. If you are located in Canada, we may also rely on express or implied consent, or as otherwise permitted by applicable law.
We may share your personal information in the following situations:
We may use cookies and similar tracking technologies to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies for analytics and advertising.
We may share your information with Google Analytics to track and analyze use of the Services. Features we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting.
To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout. For more information, visit Google Privacy & Terms.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.
We have implemented appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
Depending on your location (US, EEA, UK, Switzerland, or Canada), you have rights that allow you greater access to and control over your personal information, including the right to access, correct, delete, and port your data, and to withdraw consent.
You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails or replying “STOP” to SMS messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. California law requires us to disclose this — we do not respond to DNT signals at this time.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, IP address | YES |
| B. Personal info (CA Customer Records) | Name, contact info, employment, financial info | YES |
| C. Protected classification characteristics | Gender, age, race, ethnicity | NO |
| D. Commercial information | Transaction info, purchase history | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Browsing history, site interactions | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory information | Images, audio, video recordings | NO |
| I. Professional / employment information | Business contact details, job title | NO |
| J. Education information | Student records | NO |
| K. Inferences from personal information | Profile of preferences and characteristics | YES |
| L. Sensitive personal information | — | NO |
If we decline to take action on your request, you may appeal by emailing us at [email protected]. If your appeal is denied, you may submit a complaint to your state attorney general.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not do so in the future.
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this notice. We encourage you to review this Privacy Notice frequently.
If you have questions or comments about this notice, you may contact us at:
Claimflow
Email: [email protected]
Bangkok, Thailand
Based on the applicable laws of your country or state of residence, you may have the right to request acce